Frequently Asked Questions
How do I share my photo and personalisation details?
Place your order and contact our team with a clear photo, name, date, and any other details required for your chosen product.
Which photo gives the best result?
Use a bright, high-resolution photo where the main subject and face are clearly visible. Avoid screenshots, heavily cropped images, and blurry photos.
Can I change my personalisation details?
Contact us as quickly as possible. Changes may not be possible after production has started.
Will the colours look exactly the same?
Colours can vary slightly because of screen settings, the supplied photo, and the printing process.